Telephone Triage and Appointments

We are continuing to use the Telephone Triage system, as we have found this allows us to treat a larger number of patients and offer more services.  Using the triage system, we can ensure that each patient is treated by the most appropriate Clinician for their condition, and where necessary a face-to-face appointment will be given.  We now have access to a wide range of services which we can offer to our patients, including:

• Doctors

• Nursing Team

• Clinical Pharmacist

• First Contact Physio – Initial physio assessment

• Social Prescriber – Working from Silverstone and seeing face to face patients

• Weight Management Coach

• Mental Health Practitioner

Update -  Information Regarding Blood Tests

We have now been advised that the supply of blood bottles is returning to normal.

We are restarting our routine blood tests and are planning to work through our back log over the coming weeks.  We will be contacting patients for their blood tests as we work through our lists so please do not contact the practice.

Advice for parents during coronavirus

Whilst coronavirus is infectious to children it is rarely serious. If your child is unwell it is likely to be a non-coronavirus illness, rather than coronavirus itself.

Click here to download helpful advice for parents

Do I still need to wear a face covering when I visit Brook Health Centre or Silverstone Surgery?

Even after 19th July, we have been asking everyone who comes into the building to wear a face covering. Despite it no longer being mandatory outside of the NHS, face coverings have been shown to significantly reduce the chances of spreading infection.

To support those who are clinically vulnerable we are asking everyone to show respect and continue to wear a face covering. Our clinical staff will always wear a face covering during your consultation. Our clinical staff come into close physical contact with you and many other patients and so this will help protect you.